Shipping and payment

You always have the right to withdraw from the purchase within 14 days without giving any reason. To process a return, the items must be in their original condition, unworn, unwashed, and have all tags attached. Please be informed that products labeled as Final Sale are exempt from the return policy. The timeframe for withdrawal starts on the day of receiving the last item within your order. To learn more about our return process, kindly click here: MORE ABOUT RETURN.

If the address is incorrect or outdated, the package will typically be returned to us by the carrier or the unintended recipient. Please double-check the address carefully when placing your order. For international orders in particular, ensure that the delivery information includes your full name (as in your Passport, National Registration Identity Card (NRIC), Foreign Identification Number (FIN), or equivalent) and a valid contact number to prevent the order being returned as undeliverable due to customs clearance issues.